Terms of Service

Last updated: 2026-05-06

1. Agreement

These Terms of Service (“Terms”) form a binding agreement between you (or the entity you represent) and JIITAK Co., Ltd. (“JIITAK”, “SalesOne”, “we”, “our”) governing your access to and use of the SalesOne platform at salesone.now and any associated services (collectively, the “Service”). By creating an account or using the Service, you accept these Terms. If you are accepting on behalf of a company, you represent that you have authority to bind that entity.

2. The Service

SalesOne provides an AI-orchestrated B2B outbound sales platform — including ICP building, prospect discovery, persona generation, multi-channel outreach (email, LinkedIn, phone, ads), reply drafting, meeting booking, and pipeline reporting. The Service is multi-tenant; data is logically isolated per customer organization at the database row-level. Specific features depend on your subscription plan as described at salesone.now/pricing.

3. Accounts & access

Authentication is provided via Clerk. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately at security@salesone.now of any suspected unauthorized access. We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

4. Acceptable use

You agree not to use the Service to: (a) send unsolicited bulk messages in violation of CAN-SPAM, GDPR, the Japanese APPI, or any other applicable anti-spam or privacy law; (b) harvest, scrape, or impersonate; (c) target minors or restricted personas; (d) probe, scan, or test the vulnerability of the Service except under a written security-testing agreement; (e) reverse-engineer, decompile, or attempt to extract proprietary algorithms; or (f) violate any third-party rights. You must honor opt-out and unsubscribe requests within the timeframes required by applicable law.

5. Customer data

You retain all rights, title, and interest in the data you submit (“Customer Data”). You grant SalesOne a limited license to process Customer Data solely to provide the Service. We treat Customer Data in accordance with the Privacy Policy and the data-processing terms applicable to your subscription. Personally identifiable information is encrypted in transit (TLS 1.2+) and protected at rest in our database.

6. Subprocessors

SalesOne uses vetted subprocessors to deliver the Service (including Stripe, Clerk, Neon, Vercel, Inngest, Anthropic, OpenAI, ElevenLabs, Twilio, Resend, FullEnrich, Unipile, RB2B, Sentry, Upstash). The current list and each vendor’s data scope is published at salesone.now/trust. By using the Service, you authorize those subprocessors to process Customer Data on our behalf. Personally identifiable information is stripped from prompts sent to large language model providers wherever feasible.

7. Subscription & billing

Paid subscriptions are billed monthly through Stripe. Fees are non-refundable except as required by law. We may change pricing for future billing periods on at least thirty (30) days’ notice. Either party may terminate the subscription on the next billing anniversary by written notice. On termination, we will retain Customer Data for thirty (30) days for export, after which it will be deleted in accordance with our retention policy.

8. Service availability

We target 99.5% monthly availability for the Service excluding scheduled maintenance and third-party-vendor outages outside our reasonable control. We continuously monitor production with Sentry, Vercel observability, and our internal rate-limit and health-check infrastructure. Status updates and incident postmortems are posted at salesone.now/status.

9. Intellectual property

The Service, including its software, documentation, branding, and underlying patent applications, is the intellectual property of JIITAK and its licensors. Nothing in these Terms transfers ownership to you other than the limited license to use the Service consistent with your subscription.

10. Warranty disclaimer

The Service is provided “as available.” To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free. Outputs from AI models may be inaccurate or biased; you remain responsible for reviewing outputs before they are sent to recipients.

11. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our aggregate liability under these Terms will not exceed the fees paid by you for the Service during the twelve (12) months preceding the claim.

12. Governing law

These Terms are governed by the laws of Japan, without regard to conflict-of-laws principles. Disputes will be resolved in the Tokyo District Court (Tokyo, Japan).

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least thirty (30) days before they take effect (other than changes required for legal or security reasons). Continued use after the effective date constitutes acceptance.

Questions: contact legal@salesone.now. Security: contact security@salesone.now.